privacy policy

last updated: march 2021

please read this privacy notice before using fox&cat services at foxandcat.online, as it contains important information about how your data will be collected and handled

foxandcat.online and fox&cat are entities owned entirely by hutchings enterprises ltd. (“service provider”). this policy refers to fox&cat and hutchings enterprises ltd. as two separate entities within this policy to provide clarity around exactly where your data are. 

“main contact” refers to the named individual at your company who is responsible for the general service agreement between fox&cat and your company

“service user” refers to the named individuals at your company who the “main contact” permits to use the service in line with the general service agreement, which will be agreed and signed before any work is completed. the “main contact” is also a “service user”

fox&cat collects the following data:

  • personal identification information for the “main contact” (first name, last name, email address, phone number, company name, position at company, notes on what you would like the introduction to cover)

  • personal identification information for each “service user” (first name, last name, email address, phone number, company name, position at company, and information pertaining to the delivery of work being set by the “ service user” to the “service provider” with the consent of the “main contact”)

  • personal identification information for “visitors” who complete online information forms (name, email address, telephone number, company, reason for visit)

you directly provide fox&cat with most of the data we collect. we collect data and process data when you:

  • register online

  • complete one of our information forms on the website

  • place an order for any of our products or services

  • voluntarily complete a customer survey before, during or after a booking

  • speak to us on the phone or via conference video

  • provide feedback on any of our message boards or via email

  • use or view our website via your browser’s cookies

fox&cat may also receive your data indirectly from the following sources:

  • recommendations from a mutual, or familiar, contact

  • networking events, and events where data are shared (with your complete permission through the organisers)

  • hutchings enterprises ltd. or a division within this group

fox&cat collects your data so that we can:

  • process your order and manage each “service user” and “main contact” account

  • email you with confirmation of bookings, cancellations, and rescheduling

  • contact you with products and services which we believe may benefit your company

  • evaluate and improve our service and to talk about our service with other prospective clients (all data are anonymous)

  • other uses including to support our network and team acquisition strategy and to help us decide which community causes to support pro bono

if you agree, fox&cat will share your data with our select and highly limited partner companies. they will never contact you without your prior consent. we can provide a list of our partner companies upon request and also listed on the community page, under ‘our network’ and ‘our partnerships’

fox&cat stores your data within wordpress using its robust security measures. more information can be found here. by setting up an account with fox&cat, a “main contact” will be confirming that they have read and understood all privacy and data protection clauses when setting up their own accounts from fox&cat and wordpress

fox&cat temporarily stores information on a static device which is security protected for businesses with mcafee. more information can be found here

fox&cat uses microsoft 365 for its professional and email services. more security information can be found here

fox&cat will keep your data for duration of the service agreement. once this time period has expired, we will aim to delete your data within 28 days unless an extension to the service agreement is agreed. you must request written confirmation, if this is required 

fox&cat would like to send you information about products and services of ours that we think you might like. if you have agreed to receive marketing, you may always opt out at a later date. you have the right at any time to stop fox&cat from contacting you for marketing purposes or giving your data to other members of the hutchings enterprises ltd. group, its network or to its parnerships

if you no longer wish to be contacted for marketing purposes, please email info@foxandcat.online with your name, email address, company and put “stop marketing” in the subject header. you can also opt out by clicking the link in any emails you receive from us

fox&cat would like to make sure you are fully aware of all of your data protection rights. every “main contact” and “service user” is entitled to the following:

the right to access – you have the right to request copies of your personal data. we may charge you a fee for this service

the right to rectification – you have the right to request that fox&cat correct any information you believe is inaccurate. you also have the right to request fox&cat to complete the information you believe is incomplete

the right to erasure – you have the right to request that fox&cat erase your personal data, under certain conditions

the right to restrict processing – you have the right to request that fox&cat restrict the processing of your personal data, under certain conditions

the right to object to processing – you have the right to object to fox&cat processing of your personal data, under certain conditions

the right to data portability – you have the right to request that fox&cat transfer the data that we have collected to another organisation, or directly to you, under certain conditions

if you make a request, we have 28 days to respond to you. if you would like to exercise any of these rights, please contact us

info@foxandcat.online

+44 (0) 7753 920 105

cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. when you visit our websites, we may collect information from you automatically through cookies or similar technology. for further information, visit allaboutcookies.org

fox&cat uses cookies in a range of ways to improve your experience on our website, including keeping you signed in and understanding how you use our website. other uses are for our own internal research purposes

you can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. however, in a few cases, some of our website features may not function as a result

the fox&cat website contains links to other websites. our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy

fox&cat keeps its privacy policy under regular review and places any updates on this web page

if you have any questions about fox&cat’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us

info@foxandcat.online

+44 (0) 7753 920 105

should you wish to report a complaint or if you feel that fox&cat has not addressed your concern in a satisfactory manner, you may contact the information commissioner’s office. see ico.org.uk for how to make a complaint

fox&cat is a hutchings enterprises ltd. company. hutchings enterprises ltd. is insured with hiscox uk. for information on our public liability and professional indemnity, please contact us